Job Description
To assist the Pharmacist at all times to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by handling each customer with the eye’s, hi’s, and help.
Job Description:
What is the job description for a CVS Pharmacy Technician?
* greet each customer using the eye’s, hi’s and help
* obtain information for new prescriptions presented in person: insurance and coverage; DOB; name legibility; phone number; addres
* assist customers with their questions, problems and complaints - in and out of the Pharmacy area
* operate a cash register including: cash, checks, and charge transactions; bagging merchandise, insurance signature logs and offer/refer questions to Pharmacist
* follow company policies and procedures including: register performance, security issues, confidentiality
* answer telephone to: obtain proper information for refills: answer questions/concerns
* refer all doctor’s calls and customer’s medical questions to Pharmacist
* retrieve and file pharmacy prescriptions in the appropriate files
* access, input and retrieve information from the computer
* retrieve, count and measure drugs (except CIIS), cap and uncap vials and bottles
* assist Pharmacist in checking in, pricing, and putting away drug orders (except CII)
* assist the Pharmacist with all third party transactions including the completion of any paperwork
* maintain the Pharmacy Department: fill Pharmacy supplies; vacuum; dust/face; wipe counter tops; clean sink and settee area; straighten administration area; clean baker units; empty trash
* maintain inventory levels by following defined ordering practices for warehouse and approved outside vendors using the Telxon machine
* utilize drug usage report to adjust shelf order bases
* pull outdated, damaged and recalled merchandise and prepare for return
* complete Third Party rejections
* maintain customer/patient confidentiality
Job Requirements:
-High school diploma
-Previous retail experience preferred
(5035)
